Financial services

Page 3 of 11

Women and mobile payments

April 29, 2015

I recently found myself at a ‘Women in Payments’ conference as part of Card Forum in Chicago earlier this April. I’ll admit, I had no intention of going to the women’s sessions, but I was lured by the offer of free breakfast. However, I am very thankful that my stomach made my decisions instead …

Read more

The underbanked: mobile’s blindspot

April 10, 2015

The 5th Annual Federal Reserve’s Board of Governors’ Consumers and Mobile Finance Report was released to the public last week. It is chocked full of useful insights that speak to how the use of mobile phones is evolving the way consumers bank, make payments and shop in the US. This Consumers …

Read more

Omni-being: striving against digital dualism

March 31, 2015

On a recent Silicon Valley business trip, a couple of colleagues and I took a break for lunch in Palo Alto. The inviting 72 degree sunny day for this northeast winter-sufferer made it hard to resist a casual neighborhood café with outdoor seating. Our hostess quickly sat us down and deposited …

Read more

The F-word and mobile payments 2.0

March 6, 2015

When I discuss my excitement over the rapidly changing Mobile Payments industry with family and friends they just don’t get it. Sure, they are familiar with Apple Pay and yes, they understand that if they had the new iPhone or Samsung 6 that they could possibly pay for things using their phone …

Read more

EMV and the impact on user experience

February 20, 2015

The only constant is change and this is particularly true for the payments industry. Very big changes are coming to the industry later this year and it’s going to have a ripple effect across the entire purchasing experience in the US. On October 1st, there is a shift of fraud liability from …

Read more